Fast, Accurate Answers From Your Own Content
iA's RAG-as-a-Service platform connects your data sources to large language models, so your team and customers get answers rooted in your content - through chat, search, content generation, or automation - without you having to build or maintain the AI infrastructure yourself.
What You Get
Chat & Search
Natural-language access to your entire content base, with contextual retrieval that minimises hallucination.
Content Generation
Generate variations or entirely new content from your existing source material for repurposing elsewhere.
Accessible Translation
On-the-fly AI translation, so multilingual authors and users can work in any language regardless of source content.
Review & Ranking
A ranking and feedback loop that helps you improve your knowledge base and fine-tune future results.
Reflow Feedback
Correct a response directly from the interface, and feed that correction back to improve future answers to similar requests.
Choose your Interface
Custom Web/Intranet Portal
If you have specific requirements about how you want your users to interact with your content or accompanying tools you want to incorporate, then a custom web portal interface may be the right choice for your deployment.
Plugin connectors
If your organisation already uses an AI tool in the work envirnment like Claude, ChatGPT or Copilot then adding a Connectors into this existing familier envirnment could be a good choice for your users to interact with your content.
Deployment Examples
Smart Help
Interactive help using your content, for specialist domains such as software APIs or machine functions.
Developer & API Documentation Assistant
Grounded answers pulled directly from your API references, guides, and code examples, so developers get accurate, citeable answers instead of defaulting to a general-purpose AI that has never seen your product/content.
Multi-Product & Multi-Client Isolation
Serve several products or client accounts from one platform with strict data isolation, so one customer's or product's documentation never surfaces in another's answers.
Regulated & Compliance-Critical Documentation
Version-specific, auditable answers for medical device, aerospace, pharma, and financial documentation, where an ungrounded answer is not just unhelpful but genuinely a risk.
Why Choose RAGaaS
- • Automate routine tasks like support queries, report summaries, training, or sales outreach.
- • Reduce or remove the cost of translation and localisation.
- • Enable leaner, faster support and technical documentation teams.
- • Reduce risk from manual work and human error.
- • Automate compliance to standards, wording, and structures.
- • Protect against skills loss by growing accessible, deep historical knowledge over time.