Why a Connector, Not Another Chat Window
Most organisations don't have a shortage of AI chat interfaces - they have a shortage of AI that actually knows their content. Connectors close that gap by exposing your RAG knowledge layer as a data source that other platforms can query directly and securely.
Meet People Where They Work
Claude, other LLM platforms, and internal tools can query iA's knowledge layer in place, without a separate portal to log into.
Same Accuracy Guarantees
Every answer returned through a connector carries the same reranking, self-reflective source checking, and transparent attribution as iA's own chat interface.
Governed Access
Connections are scoped and access-controlled, so connected platforms see only what they’re permitted to see.
No Duplicated Knowledge Base
One indexed, continually updated source of truth serves every connected platform, so answers stay consistent wherever they’re asked.
Deployment Examples
Claude, Connected
Give Claude direct access to your product, technical, or support documentation, so it can answer from your content rather than general knowledge.
Cross-System Reasoning
Answer questions that span more than one connected source in a single conversation — your documentation alongside a ticketing system or CRM - without anyone manually stitching the systems together for that one question.
Publish-Back Knowledge Base Updates
Let subject-matter experts correct or extend your content directly from inside Claude, with those changes flowing back into the actual source rather than living as a one-off chat answer.
Private System Access
Connect internal, non-public systems to Claude without exposing them to the public internet - no inbound firewall rules or public endpoints required.
Cross-Platform Consistency
Connect the same knowledge base to multiple AI platforms and internal tools so every team gets the same verified answers, regardless of where they ask.
Build Once, Deploy Everywhere
A single connector can serve an internal assistant, a support interface, and other compatible AI tools - one connection to your content pays off across every platform your team adopts.
Connectors give other platforms read (and, where configured, write) access to your knowledge. If you also want that knowledge to drive action - triage, drafting, follow-up, automation - that's what Agents are for.