Powerful Features
Advanced capabilities designed to transform how you interact with your content
Data Exchanger
Pre-configured content parsers and automated source document converters for faster implementation with linked CMS options for continual updates.
Secure Content
Enterprise-grade security with encrypted storage and controlled access.
Language Independence
Enable AI translation features supporting multiple languages regardless of your source content, ask and respond in any language.
Reflow Feedback
Reflow corrected responses directly from the user interface to easily update and improve your content for similar future requests.
Reranking
Re-ranking filters false positives, delivering topically precise content, ensuring relevance and trust.
Tonal Analysis
Adaptive problem solving helps to clarify the user's intention and guide the tone of the conversation with follow-up question and topic suggestions.
Self Reflective Processing
Smart decision making, pre-evaluating the sources it uses, reducing noise and improving response quality.
Transparent Attribution
Every output can be traced back to actual source documents or data snippets, maintaining accountability and transparency.
Conversation Memory
Keeps track of conversations and enables the user to layer their requests.
Flexibility & Customisation
Configure around your requirements, be it choice of AI model, architecture, toolsets or setting up customised UI.
Scalable Solutions
Whether you're a small team or growing enterprise, our model adapts to fit your size and budget.
Efficiency & Enviroment
Our efficient context features and targeted choice of LLM result in much lower energy use that flagship public apps. Our environmental investments are further aimed at offsetting energy usage.
Why Choose Our Solution?
Transform your organisation with AI-powered content solutions that deliver measurable results
Automate routine tasks like support queries, report summaries, training, or sales outreach
Reduce or remove completely the cost of translation and localisation
Enable leaner and faster support & technical documentation teams
Risk reduction of manual work and human error
Automated compliance to standards, wording, structures
Protecting against skills loss by growing accessible deep historical knowledge over time
Fast
Quick deployment and setup
Scalable
Grows with your business
Secure
Enterprise-grade security
Flexible
Customised to your needs
Deployment Examples
See how our solutions can be deployed across different use cases
Smart Help
Intelligent interactive help using your content with many control options for specialist content such as software API applications or machine functions.
Developer Assistant
With sufficient reference material, examples and configuration you could use our solution to help develop code within your chosen environment.
Generative Authoring Platform
Using your existing source content, generate variations or entirely new content to your given request for repurposing elsewhere.
Content Review & Ranking System
Our ranking and feedback loop feature helps you improve your knowledge base content and fine tune future results.
Accessible Translation
Multilanguage content authors and users can utilise on-the-fly AI translation features from your content in any language.
Technical Excellence
Built on robust technology foundations for enterprise reliability
Data Import & Security
Automated feed content converters and data parsers with enterprise-grade security featuring encrypted storage and controlled access.
- Structured data parsing (XML, DITA, Markdown)
- Document format support (PDF, DOCX, XLSX)
- Fernet symmetric encryption
AI Models & Accuracy
Flexible LLM integration with advanced accuracy features to ensure reliable responses.
- OpenAI, Claude, Llama, Cohere and other model compatibility
- Content-only responses (no hallucinations)
- Ranked feedback loop for improvement
Our Solutions
Choose the right solution for your organisation's needs
iA Core
Our core (RAG)-as-a-Service solution for delivering your retrieval augmented generation solution.
iA Flow
Our fully featured (RAG)-as-a-Service solution for broader requirements with enhanced workflow and content interaction capabilities.
iA Custom
Bespoke RAG based solutions using all of the current feature set and bespoke development to meet complex requirement needs.
Software Documentation Case study
Building complex software applications using familiar languages with unfamiliar APIs, specialist nuances and unconventional architectures, presents an interesting challenge for any RAG solution. The LLM has not been trained on it, the common programming/scripting language components are not all used in a standard way or using the latest version, are all amongst the challenges to gain accurate responses.
Using a software application that we have extensive experience of and aligns with these complexities made for a superb testbed when configuring the iA Help portal for Arbortext Layout Developer (formerly APP/3B2). Using the extensive configuration options of our iA toolset we have navigated these challenges from all sides of the solution, from input data forms to complex prompt engineering to bring this project to fruition.
This free developer community project hosted by Univoco, brings together many years of knowledge from many different sources into a unique resource for developers and users of this application and enables fast access to 1000s of documented resources globally and in any language. Enabling users to rate and feedback on the output and contributors to help build the archive, will maintain a large pool of information making it easier for new and existing users alike.
Contact us to learn more about this project or for a demonstration
About UNIVOCO
With over 30 years of experience in web systems, structured content, and automated publishing, we bring deep expertise to AI-powered solutions.
Small Team, Big Impact
Personal service from exploration to expansion
Hands-On Support
We know you by name and tailor every step to your context
Technical Excellence
Deep technical experience with genuine business alignment